Shipping Policy

Processing Time

Orders placed before 5:00 PM ET on a business day begin processing that day. Orders are normally processed within 1–2 business days, Monday to Friday, excluding U.S. holidays.

Once your order ships, you’ll receive a confirmation email with a tracking link. You can also check its status on the Track Your Order page on our website.

Shipping Time

Delivery within the United States normally takes 5–10 business days after processing. The total estimated time from placing your order to delivery is 6–12 business days.

Where We Ship

North & Navy Atelier ships to addresses within the United States. Orders are prepared by our fulfillment partner and shipped directly to customers.

Shipping Costs

Standard U.S. shipping is free on every order. Any shipping charges for an optional service are shown at checkout before you complete your purchase.

Priority Processing

You can choose Priority Processing at checkout for $9.95 per order. This places your order ahead of standard orders for preparation and handoff to the carrier. Priority Processing does not change the carrier’s transit time or guarantee a specific delivery date.

Delivery Updates

Delivery may occasionally take longer during busy periods or because of carrier delays. If your order is taking longer than expected, email us at info@northnavyatelier.com and we’ll help you check its status.

Shipping Address

Please check your shipping address before placing your order. If you notice a mistake, contact us as soon as possible. We’ll try to correct it if the order has not shipped yet.

Business Information

North & Navy Atelier is operated by BM Ecom, a company registered in the Netherlands, and serves customers in the United States.

Store name: North & Navy Atelier
Company name: BM Ecom
Company number (KVK): 96467622
Registered address: Hof van Leiden 27, 2631 XG Nootdorp, South Holland, The Netherlands
Email: info@northnavyatelier.com
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM ET. Closed Saturday and Sunday.